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While the Clinic aims to provide accessible and inclusive services, there are situations where a referral may fall outside the scope of our training clinic. The following areas are examples of referrals we consider not suitable for our Clinic:

• History and/or current risk of harm to self and/or others.
• Any situation that has active protective concerns for the client and their family, such as involvement with Child Protection or current Intervention Orders (IVOs).
• Court-ordered reports or legal requests for psychological input.
• Referrals that require medical, legal and/or workers compensation claims.
• Circumstances involving multiple services providers, such as input from multiple stakeholders where engagement exceeds what a two day per week placement could or should provide.
• Referrals for dependent children without consent from both parents (unless legal documentation confirms sole decision-making rights and referral is deemed safe and appropriate).
• Complex mental health presentations such as a personality disorder and psychosis.
• Any indication of ongoing alcohol or substance abuse.
• Request for assistance to access government support (e.g., payments, housing or other social services).
• Services where a language interpreter is necessary to ensure a safe and accessible service (the Clinic is unable to fund and provide professional interpreting services).
• Students, staff and their relatives that have current involvement with the ACU School of Behavioural and Health Sciences (Psychology).

If a referral is deemed too complex, high-risk or outside the Clinic's capacity, we will endeavour to recommend appropriate alternatives. For example, to family services such as Orange Door or a tertiary mental health service CYMHS or Orygen Youth Health, depending on the age and presentation.